Privacy Policy

1. Information We Collect

 

We may collect the following types of information:

1.1 Personal Information

• Name, email address, phone number, billing and shipping address

• Payment information (processed securely through our payment partners)

• Account login details if you create an account with us

1.2 Non-Personal Information

• Device information (e.g., browser type, operating system)

• Website usage data (e.g., pages visited, time spent on site)

• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from our partners, social media platforms, or other third-party services if you interact with us through those channels.

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2. How We Use Your Information

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We use your information for purposes including:

• Processing and fulfilling orders

• Communicating with you about orders, promotions, and updates

• Providing customer support

• Improving our website, products, and services

• Sending marketing communications (with your consent)

• Complying with legal and regulatory requirements

 

3. Sharing Your Information

 

We do not sell your personal information. We may share your information only in the following cases:

• Service Providers: With trusted partners who perform services on our behalf (e.g., payment processors, delivery companies)

• Legal Obligations: When required by law or to protect our rights and safety

• Business Transfers: In case of a merger, acquisition, or sale of assets

 

4. Cookies & Tracking Technologies

 

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie settings in your browser, but disabling cookies may affect website functionality.

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5. Data Security

 

We implement industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or storage system is completely secure.

 

6. Your Rights

 

Depending on applicable laws, you may have the right to:

• Access, correct, or update your personal data

• Request deletion of your personal data

• Opt out of marketing communications

• Withdraw consent where applicable

To exercise these rights, please contact us at the details below.

 

7. Data Retention

 

We keep your personal information only as long as necessary for the purposes stated in this Privacy Policy, unless a longer retention period is required by law.

 

8. International Transfers

 

If you access our services from outside Thailand, please note that your data may be transferred to and processed in countries where data protection laws may differ from your own.

 

9. Links to Other Websites

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

10. Changes to This Policy

 

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last updated” date.

 

11. Contact Us

 

If you have questions about this Privacy Policy or our data practices, please contact us:

Antidotes & Co Company Limited
Email: info@antidotes.co